Mode of Communication/Voice Call / Contact Policy

For security policy and effectiveness of support, We can only provide support via Email to the Primary Email Account Holder , that belongs to a specific user account.
We have the rights to reject support if a user identity cannot be confirmed and communicated.

Please note that it is also important to provide us your mobile number during sign up so we can SMS incase if any urgent reminders.

Make sure you log your support and get responded with a ticket Number.
Please ensure you have whitelisted our email or it may potentially ended up in spam folders
Plese allow up to 1 working day for us to respond 


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