Announcements

[Reversing] sg106.bigdomaincloud.com -reversed back to old server

  • 26th April 2023
  We have an important update regarding the recent server issues we have been experiencing. After reviewing the situation and working closely with cPanel engineers over the last three days, we have concluded that the new server is experiencing issues with data integrity and stability, which is causing problems for some users.   In light of ...
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[sg203 - Restored ] - Server Down alert [ sg203.bigdomaincloud.com 139.162.18.125]

  • 12th April 2023
We are pleased to inform you that the technical difficulties we were experiencing with the server sg203.bigdomaincloud.com [139.162.18.125] have been fully resolved as of 10.40pm. Our engineering team has identified the issue to be related to one of our VM volumes.   However, to ensure the stability of the system, we will be conducting multiple ...
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[Rerouted] Email Disruption - Cpanel Email sending to Office365/Microsoft 365 Email Users

  • 23rd December 2021
New Updates 26-Dec-2021  - 1.30pm - GMT+08 Malaysia Time - by our network team Our investigation confirmed the blocking and blacklist is by DC level and not only happens to bigdomain. a Big Chunk of IP address that we operate on are being blocked by Microsoft.  This incident required our DC NOC to work with Microsoft to unblocks the bulk IP ...
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[SG DC Network Restored ] 22/Dec /2020 - Network connectivity issues

  • 22nd December 2020
1.30am Most Connectivities to sites is restored We are still working with the hoping to find a solutions to avoid next disruptionShould we gotten more updates , we will update everyoneThank you for your patiences____________________________________________________12.40am we just gotten alert from DC on network disruptiona Network Switch ...
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