Announcements

[New Policy] - Renewal Domain Name & Hosting Payment Not accepting via bank account transfer

  • 8th October 2024
ANNOUNCEMENT Effective October 8, 2024, BigDomain.my will no longer accept bank-in payments for domain name and hosting renewals. To ensure efficient processing and avoid potential delays, we will now exclusively accept payments via online channels. This transition helps us prevent issues associated with manual bank transfers, such as processing ...
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[Resolved] Network Disruption Announcement - Unifi Users Affected

  • 26th January 2024
  27 Jan 2024 - 1.30pm GMT+8    We have received updates from our Data Center, confirming that the disruption reported earlier originated from the affected ISP, TM TECHNOLOGY SERVICES ([ASN4788](https://ipinfo.io/AS4788)).   Based on user feedback, we are pleased to inform you that the disruption has been resolved, and normal connectivity ...
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[Reversing] sg106.bigdomaincloud.com -reversed back to old server

  • 26th April 2023
  We have an important update regarding the recent server issues we have been experiencing. After reviewing the situation and working closely with cPanel engineers over the last three days, we have concluded that the new server is experiencing issues with data integrity and stability, which is causing problems for some users.   In light of ...
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[sg203 - Restored ] - Server Down alert [ sg203.bigdomaincloud.com 139.162.18.125]

  • 12th April 2023
We are pleased to inform you that the technical difficulties we were experiencing with the server sg203.bigdomaincloud.com [139.162.18.125] have been fully resolved as of 10.40pm. Our engineering team has identified the issue to be related to one of our VM volumes.   However, to ensure the stability of the system, we will be conducting multiple ...
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